Document the hard visits.
Protect your team.
The tense, aggressive, and abrasive interactions with clients are the ones nobody wants to write up in detail — and the ones you most wish you had a record of later. Noctune Sentinel flags them automatically and preserves the recording if a visit escalates, so difficult encounters are fully documented without any additional headache.
A quiet layer over every visit
Sentinel runs on the recording you’re already making. There’s nothing extra to switch on.
Flags tense visits automatically
Sentinel listens for the signs of a difficult or hostile interaction and flags the encounter — no one has to remember to hit a button in the moment.
Preserves the recording if it escalates
When a visit turns, the audio is preserved — always, even if you don’t have a subscription. If you ever need to know exactly what was said, it’s there.
Keeps a clear, timestamped record
The flag and the audio live with the encounter record, so a tense visit is documented the same way the clinical note is — automatically.
Because the record is who protects the team
Protect your team
Front-desk staff and technicians absorb the hardest interactions. A record of what happened supports the conversations you have about safety afterward.
Back up the hard calls
Dismissing a client, refusing service, or escalating an incident is easier to stand behind when there’s a contemporaneous record of what was actually said.
Continuity of care
A flag on the record means the next person who sees this client walks in prepared, not blindsided — safer for the team and calmer for the patient.
No new workflow, no extra button
Sentinel is part of the same recording that produces your SOAP note. You practice the way you already do; when a visit gets difficult, the flag and the audio are captured on the encounter record automatically. It’s protection that costs the team nothing to use — because the moment you’d want to reach for it is the moment you have the least attention to spare.
Give your team a record they can count on
Sentinel is included with Noctune. Start writing notes and the hard visits get documented right alongside them.
Try Noctune free